Meet the Team Behind 5 Star Insurance Protectors
We're a small, veteran-owned independent agency in Monticello, MN, and we work directly with every client. That way you always know who's handling your coverage, and you're never passed through a call center.
30+ years of combined team experience
Commercial and personal insurance under one roof
Meetings in Monticello, and Ham Lake by appointment
A Small Team That Knows You by Name
When you call us, you reach people who know your business, your family, and your policies. Our team handles everything from commercial consultations and certificates to home and auto quotes, policy changes, and claims questions. Commercial insurance is our primary focus, and we bring the same personal attention to every client we serve.
We're happy to meet face-to-face. Many of our clients still prefer a handshake and a conversation across the table, and so do we.
The People You'll Work With
Cole Peterson
Owner & Commanding Officer
Cole leads 5 Star Insurance Protectors and sets the tone for how the agency works: honest conversations, thoughtful recommendations, and follow-through. He guides the agency's commercial-first approach and believes the best insurance relationships still start with sitting down together. Business owners who schedule a consultation will often meet Cole first.
Bob Mock
Agency Producer
Bob works with clients on commercial and personal coverage, with a strong focus on consultative conversations for business owners. He believes commercial insurance should start with understanding a business, not with a quick quote, and that approach shapes how the agency serves its commercial clients.
MyHanh Nguyen
Agency Producer
MyHanh helps clients compare coverage options and find policies that fit their needs. She works with individuals, families, and businesses, guiding them through quotes, coverage choices, and policy questions.
Jayne Brinkman
Contact Manager
Jayne keeps client service running smoothly. She's often the first person you'll talk to when you call the office, and she helps with policy changes, documents, certificates, and making sure your questions reach the right person quickly.
Clay Wallace
Life and Health Broker
Clay works with clients on life and health insurance, which are additional services alongside our commercial and personal coverage. If you're thinking about protecting your family or finding health coverage, Clay can help you understand your options.
Learn more about our life and health services on our additional insurance services page.
How Our Team Works With You
1
A Real Conversation
We meet in person, by phone, or by video to understand your business, your family, and what you need to insure.
2
Options From Multiple Carriers
As an independent agency, we compare coverage across multiple carriers and explain the differences in plain language.
3
Ongoing Support From People You Know
After your policy is in place, the same team handles changes, certificates, renewals, and claims questions.
Why Clients Stay With Our Team
We're veteran-owned, and service, accountability, and follow-through guide how we work.
Our team brings more than 30 years of combined insurance experience.
We're independent, so we compare carriers instead of selling one company's products.
We use modern tools for applications, documents, and quotes, and a person always guides your recommendation.
We're local, and we're happy to meet face-to-face.
You can read more about our story and values on our
About Us page.
Customer testimonials on Google
Where to Meet Our Team
Our main office is at 261 East Broadway in downtown Monticello. We work with clients in Elk River, Buffalo, St. Michael, Albertville, Rogers, and throughout the northwest Twin Cities. Clients in the Ham Lake and Anoka County area can meet us at our Ham Lake satellite office by appointment.
5 Star Insurance Protectors
261 East Broadway, Monticello, MN 55362
(763) 432-2645
Monday–Thursday 8:30am–4:30pm, Friday 9:00am–4:00pm
Meetings outside posted hours available by request
Ham Lake satellite office: Meetings by Appointment Only
Questions About Working With Our Team
Who are the agents at 5 Star Insurance Protectors?
Our team includes owner Cole Peterson, agency producers Bob Mock and MyHanh Nguyen, contact manager Jayne Brinkman, and life and health broker Clay Wallace. Together we bring more than 30 years of combined insurance experience.
Is there an insurance agent in Monticello who handles business insurance?
Yes. Commercial insurance is our primary focus. Our team helps Monticello-area businesses with workers' comp, liability, property, commercial auto, bonds, and specialty coverage, starting with a consultation.
Can I meet my insurance agent in person?
Yes, and we encourage it. You can meet our team at our Monticello office or at our Ham Lake satellite office by appointment. We also work by phone, video, and email.
Who should I contact for policy changes or certificates?
Call our Monticello office at (763) 432-2645 or send us a message, and our team will route your request to the right person. Jayne, our contact manager, helps make sure nothing falls through the cracks.
Let's Put a Face to Your Insurance
The best way to get to know us is a conversation. Business owners can schedule a consultation to review commercial coverage, and families can request a quote for home, auto, and recreational insurance.
Prefer to talk now? Call us at
(763) 432-2645.
